GrittyTech – Refund Policy
Effective Date: 22-05-2025
At GrittyTech, we are committed to providing high-quality training and a smooth learning experience. Please read this policy carefully before making a purchase.
1. Cancellation Policy
GrittyTech does not offer cancellations once a service, program, or subscription has been purchased.
2. Refund Eligibility
Training Programs Only
Refunds are applicable only for training programs and under the following condition:
- A refund request must be made within 7 days from the date of purchase
- The request should include a clear and valid reason
Once reviewed and approved, the refund will be processed.
3. After 7 Days
After the initial 7-day period:
- Refund requests may still be reviewed
- If a refund is approved, it will be processed within 10 to 21 business days
- In most cases, instead of a refund, we will focus on improving your experience by:
- Assigning a better-suited tutor, or
- Resolving any quality concerns
Our goal is to ensure you continue learning effectively.
4. Non-Refundable Cases
Refunds are generally not applicable in the following situations:
- Requests made after 7 days of purchase (unless approved under special review)
- Services other than training programs
5. How to Request a Refund
To request a refund (within 7 days), please contact us with:
- Your full name
- Registered email address
- Program details
- Reason for your request
Email: contact@gritty-tech.com
Approved refunds will be processed within 10 – 21 business days to the original payment method.
6. Contact Us
If you have any questions or need support, feel free to reach out:
Email: contact@gritty-tech.com
Website: grittytechacademy.com
